THEmermaidsaysMARKET

mermaid says® :: custom figures :: keychains :: jewelry

Greensboro, North Carolina

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

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Note from shop owner Hi! My shop with REOPEN in March. Click on the orange button (above) to be notified the moment my shop is open. See you soon! :)

Note from shop owner

Last updated on Aug 4, 2022

Hi! My shop with REOPEN in March. Click on the orange button (above) to be notified the moment my shop is open. See you soon! :)

julia

Contact shop owner

julia

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About THEmermaidsaysMARKET

Sales 4,262
On Etsy since 2008

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about a mermaid

Shop members

  • julia

    Chief Everything Officer

    yup—it's just me! mermaid says® is one-woman operation, and I am that woman. I create, make, message, pack, ship, and everything in-between. I wouldn't have it any other way.

Shop policies

Last updated on January 23, 2023

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 1 hour of purchase

More information

Last updated on May 10, 2022

Frequently asked questions

How long will it take for my package to be delivered?

You'll have your goodies in no time. Okay, here's specifically how long it'll take...
US DOMESTIC SHIPPING:
Default Option: USPS First Class Shipping usually takes 3-5 business days for delivery. This option comes with a tracking number.
Upgrade Option: USPS Priority Shipping usually takes 2-3 business days for delivery. This option comes with a tracking number and $100 insurance.

INTERNATIONAL SHIPPING:
Please allow 2-4 weeks for delivery. I do supply the customs number. The USPS customs number allows tracking to Canada ONLY.
You can opt to add insurance to any international package.

Why am I not seeing any tracking movement after shipment?

Keep in mind that your tracking information can have a 24+ hour delay. It is more accurate to track your package on the USPS website as opposed to using Etsy's site (which can have a slight lag).

What can I do if I'm having issues with transit/delivery?

If you're having trouble with your package in transit, please feel free to contact me. I'll do my best to figure out what's going on. Please understand that once I take your package to my local post office, it is out of my control. But, I'll do my best to help!

What can I do if I have a problem or am unhappy with an item or transaction?

It's very important to me that each and every customer is happy! If you have concerns please message me before you leave a review or open a case. That way, I'll have the opportunity to come to a resolution. I'll do my best to resolve any issues promptly.

Do you offer combined shipping for multiple items?

Yes! I do offer free combined shipping world-wide.

Are your parts genuine or off-brand?

I handcraft my items using 100% genuine LEGO® elements. I never use knock-offs or anything off-brand. Elsewhere, you may see items labeled as: "lego compatible", "lego like", "lego inspired", etc. That means they're not made by the brand we all know & love. Those pieces won't have the same look nor quality of design, material, molding, printing, and finishing. Another way to spot fake pieces is by the price. It's true that you get what you pay for! Not only are off-brand products illegal, they don't meet my quality standards.

My goods for sale are always made from authorized LEGO® branded parts. LEGO® and the Brick and Knob configurations are trademarks of the LEGO Group of Companies which does not sponsor, authorize, nor endorse my site.

Seller details

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